Terms and conditions
E3 Empowerment Solutions, LLC. Terms and Conditions
Effective Date: November 20, 2025
Last Updated: November 20, 2025
1. ACCEPTANCE OF TERMS
By accessing or using the services provided by E3 Empowerment Solutions, LLC ("Company," "we," "us," or "our"), including but not limited to coaching services, workshops, masterclasses, training programs, speaking engagements, and related products, you ("Client," "you," or "your") agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not use our services.
2. SERVICES DESCRIPTION
We provide transformational leadership consulting, coaching services, financial counseling, behavioral assessments, author coaching, workshops, masterclasses, speaking engagements, and related educational services. Specific details regarding each service, including curriculum, duration, and deliverables, are provided at the time of enrollment or purchase.
3. REGISTRATION AND PAYMENT
3.1 Registration. Registration for our services requires completion of the registration process and payment of applicable fees. All information provided during registration must be accurate and complete.
3.2 Payment Terms. Payment is due at the time of registration unless alternative payment arrangements have been agreed upon in writing. We accept payment via credit card, debit card, and other methods as indicated on our website. By providing payment information, you authorize us to charge the applicable fees to your payment method.
3.3 Pricing. All prices are stated in U.S. dollars and are subject to change without notice. However, price changes will not affect services already purchased.
4. REFUND AND CANCELLATION POLICY
4.1 VIP Upgrades. All purchases of VIP upgrades are final and non-refundable under any circumstances. By purchasing a VIP upgrade, you acknowledge and agree that no refunds will be provided for any reason, including but not limited to inability to attend, change of schedule, or dissatisfaction with services.
4.2 Platinum Upgrades. Platinum upgrade purchases may be transferred one time to a future date within the next cycle of classes or programs offered by the Company. To request a transfer, you must provide written notice at least seven (7) business days prior to the scheduled start date of your original program. Transfers are subject to availability and must be used within the specified timeframe. After one transfer, the Platinum upgrade becomes non-refundable and non-transferable.
4.3 General Services. Refund policies for other services not specifically mentioned above will be communicated at the time of purchase. Generally, services are non-refundable once delivered or once a program has commenced.
4.4 Cancellation by Company. We reserve the right to cancel any service, workshop, or program due to insufficient enrollment, instructor illness, or unforeseen circumstances. In such cases, you will receive a full refund or credit toward a future offering of equal value.
5. INTELLECTUAL PROPERTY RIGHTS
5.1 Ownership. All content provided through our services, including but not limited to course materials, handouts, assessments, videos, audio recordings, written materials, presentations, and frameworks (including the R.I.S.E. Framework and other proprietary methodologies), are the exclusive property of E3 Empowerment Solutions, LLC and are protected by United States copyright, trademark, and other intellectual property laws.
5.2 Limited License. Upon payment, you are granted a limited, non-exclusive, non-transferable license to access and use materials provided solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content without our express written permission.
5.3 Prohibited Uses. You may not record, photograph, screenshot, or otherwise capture any portion of our services without prior written consent. You may not share login credentials or course access with others. Violation of these terms may result in immediate termination of your access without refund.
6. CONFIDENTIALITY AND PRIVACY
6.1 Client Confidentiality. We maintain confidentiality regarding information shared during coaching and counseling sessions in accordance with professional standards and applicable law. However, confidentiality may be breached if required by law or if there is reasonable belief of imminent harm to yourself or others.
6.2 Privacy Policy. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our data practices as described in the Privacy Policy.
7. PROFESSIONAL RELATIONSHIP AND DISCLAIMER
7.1 Nature of Services. The coaching, counseling, and consulting services provided are designed to facilitate personal and professional development, leadership growth, and goal achievement. While we integrate faith-based perspectives and trauma-informed approaches, our services are educational and developmental in nature.
7.2 Not a Substitute for Professional Care. Our services are not a substitute for professional mental health treatment, medical care, legal advice, or financial planning services regulated by government agencies. If you require such services, we encourage you to seek appropriate licensed professionals.
7.3 Client Responsibility. You are responsible for your own choices, decisions, and actions. We provide guidance, information, and support, but ultimate responsibility for implementing changes and achieving results rests with you.
7.4 No Guarantees. While we are committed to providing high-quality services, we make no guarantees regarding specific outcomes or results from participation in our programs.
8. CODE OF CONDUCT
8.1 Respectful Engagement. All clients are expected to engage respectfully with instructors, coaches, and other participants. We maintain a zero-tolerance policy for harassment, discrimination, threatening behavior, or disruptive conduct.
8.2 Termination for Misconduct. We reserve the right to terminate your access to services immediately and without refund if you violate this code of conduct or these Terms and Conditions.
9. LIMITATION OF LIABILITY
To the fullest extent permitted by Virginia law, E3 Empowerment Solutions, LLC, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services. Our total liability for any claims arising from or related to our services shall not exceed the amount you paid for the specific service giving rise to the claim.
10. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless E3 Empowerment Solutions, LLC and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of our services.
11. TECHNICAL REQUIREMENTS AND ACCESS
11.1 Technology Requirements. For virtual services, you are responsible for ensuring you have adequate internet connectivity, computer equipment, and software necessary to access our services. We are not responsible for technical difficulties on your end that prevent access.
11.2 Account Security. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.
12. EMAIL, TEXT, AND SUBSCRIPTION COMMUNICATIONS
12.1 Consent to Communications. By registering for our services, subscribing to our newsletter, or providing your email address or phone number, you consent to receive communications from E3 Empowerment Solutions, LLC via email, text message (SMS/MMS), and other electronic means. These communications may include:
Transactional messages related to your purchased services, registrations, and account
Promotional materials, newsletters, and marketing content about our services, events, workshops, and programs
Educational content, inspirational messages, and ministry updates
Event reminders, class schedules, and important announcements
12.2 TCPA Compliance - Text Message Communications
By providing your mobile phone number and opting in to receive text messages, you expressly provide your prior express written consent to receive automated, marketing, and promotional text messages (SMS/MMS) from E3 Empowerment Solutions, LLC at the phone number provided, in accordance with the Telephone Consumer Protection Act (TCPA) of 1991 and subsequent amendments.
You acknowledge and agree to the following:
a. Consent is Not Required for Purchase. Your consent to receive text messages is not a condition of purchasing any goods or services from us. You may opt out at any time without affecting your ability to use our services.
b. Message Frequency. Message frequency varies depending on your subscriptions and the services you have purchased. You may receive up to several messages per week during active program periods or promotional campaigns.
c. Message and Data Rates. Standard message and data rates may apply as determined by your mobile carrier. We do not charge for text messages, but your carrier may. Please contact your mobile carrier for information about your text messaging plan and potential charges.
d. Automated Technology. Messages may be sent using an automatic telephone dialing system or other automated technology. By consenting, you acknowledge that your mobile number may be contacted by automated means.
e. Carrier Liability. Mobile carriers are not liable for delayed or undelivered messages. We are not responsible for any delays or failures in message delivery caused by your mobile carrier or other technical issues beyond our control.
f. Supported Carriers. Our text messaging service is compatible with major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and other participating carriers. Service may not be available on all carriers.
g. Wireless Device Requirements. You represent that you are the account holder or have the account holder's permission to receive text messages at the number provided.
12.3 CAN-SPAM Act Compliance - Email Communications
We comply with the CAN-SPAM Act of 2003 and all applicable federal and state email marketing regulations. By providing your email address, you agree to receive commercial email messages from us in accordance with the following:
a. Identification. All commercial email messages will clearly identify E3 Empowerment Solutions, LLC as the sender and include our valid physical postal address.
b. Truthful Content. Our emails will contain accurate subject lines and header information that reflect the content of the message. We will not use deceptive or misleading subject lines or false header information.
c. Commercial Nature. When our emails contain advertisements or promotional content, they will be clearly identified as such.
d. Opt-Out Mechanism. Every commercial email will include a clear and conspicuous explanation of how you can opt out of receiving future emails, along with a functioning unsubscribe mechanism that allows you to opt out easily.
e. Timely Processing. We will honor all opt-out requests within 10 business days of receipt.
f. Valid Physical Address. All commercial emails will include our valid physical postal address as required by the CAN-SPAM Act.
12.4 Subscription Types. We may offer various subscription options, including but not limited to:
General newsletter and ministry updates
Event and workshop announcements
Author coaching and publishing resources
Prayer summit and spiritual content
Leadership and empowerment content
Product launches and special offers
12.5 Frequency. The frequency of communications will vary based on your subscriptions and the services you have purchased. Promotional emails may be sent multiple times per week. Text messages are typically sent for time-sensitive information, reminders, and special announcements.
12.6 Opt-Out and Unsubscribe Rights. You have the right to opt out of marketing communications at any time without penalty or consequence. You may:
For Email:
Click the "unsubscribe" link at the bottom of any marketing email
Reply to any email with "UNSUBSCRIBE" in the subject line
Email us at [Your Email Address] with your unsubscribe request
For Text Messages:
Reply "STOP," "END," "CANCEL," "UNSUBSCRIBE," or "QUIT" to any text message to immediately unsubscribe from text communications
Text "HELP" or "INFO" for customer support and assistance
Contact us directly using the information provided in Section 18
12.7 Transactional vs. Marketing Messages. Please note that even if you opt out of marketing communications, we reserve the right to send you transactional or administrative messages related to services you have purchased, including:
Payment confirmations and receipts
Program access information and login credentials
Schedule changes and important service updates
Account security notifications
Customer service responses
Legal notices and policy updates
These transactional messages are not subject to opt-out under the CAN-SPAM Act or TCPA as they are necessary for the fulfillment of services you have requested.
12.8 Changes to Communication Preferences. You may update your communication preferences at any time by:
Logging into your account on our website
Clicking the preference center link in our emails
Contacting us directly using the information in Section 18